HP Printer Troubleshooting — Fix the Most Common HP Printer Problems

HP Printer Troubleshooting — Complete Guide

Whether your HP printer is offline, not printing, or throwing error codes, this guide covers the most common fixes.

HP printer offline:

• Go to Devices and Printers → right-click HP printer → Use Printer Online

• Restart printer and computer

• Reinstall printer driver

HP printer not printing:

• Cancel all stuck print jobs in the queue

• Check ink or toner levels

• Set the HP printer as default

• Reinstall the HP printer driver

HP printer paper jam:

• Power off and unplug the printer

• Open all access doors and remove jammed paper gently

• Reload paper correctly and restart

HP printer WiFi issues:

• Run Wireless Setup Wizard from the printer menu

• Reconnect to your WiFi network

• Move the printer closer to the router

HP printer error codes:

• Note the error code shown on the printer display

• Visit support.hp.com and search for the code

• Or call 1-800-417-4203 for instant support

HP printer ink or toner problems:

• Run the printhead cleaning tool from HP software

• Replace empty or low cartridges

• Align the printhead

Need HP printer troubleshooting help right now? Call 1-800-417-4203 — available 24/7 for all HP printer models.