HP Printer Paper Jam — How to Fix It Fast

How to Fix an HP Printer Paper Jam

A paper jam is one of the most frustrating HP printer problems — but it's usually quick to fix.

Steps to clear an HP printer paper jam:

1. Turn off your HP printer

2. Open all access doors — the front, rear, and top covers

3. Gently remove any jammed paper — pull slowly in the direction of paper travel, never force it

4. Check all paper paths including the rear access door and duplexer

5. Remove all paper from the input tray, fan the stack, and reload it neatly

6. Make sure the paper guides are snug against the paper — not too tight

7. Turn the printer back on

Tips to prevent paper jams:

• Always use HP-recommended paper sizes and weights

• Never overfill the paper tray

• Fan the paper before loading to separate sheets

• Keep the printer on a flat, stable surface

HP printer still showing paper jam? Sometimes a small piece of torn paper stays inside the printer and keeps triggering the jam error. Use a flashlight to look inside all paper paths and remove any remaining bits.

Still stuck? Call 1-800-417-4203 — our HP printer support team resolves paper jam errors on all HP DeskJet, OfficeJet, LaserJet, and ENVY models.